If you need to check or have any questions while using a water purifier, bidet, air purifier, massage chair, or other Cheongho Nais product, you can contact the Cheongho Nais customer center at the headquarters. Of course, you can contact the engineer in charge, but in this case, the work request is made after receiving the after-sales service through the Cheongho Nais customer center call center, so we recommend that you contact the customer center directly. Let’s find out how to contact the Cheongho Nais customer center phone number.
Cheongho Nais customer center phone number
Cheongho Nais customer center phone number
You can contact the Cheongho Nais customer center by calling 1588-2290, and it is available from 9:00 AM to 6:00 PM on weekdays. Sometimes, it is confused with the online sales site contact number, but they are operated separately, and the contact number above is the contact number for the headquarters customer center, so please do not make a mistake.
Cheongho Nais after-sales service reception and main inquiry method
When you contact the headquarters customer center and are connected to ARS, press 1 to verify your identity and then connect to a counselor. Generally, the waiting time is long on Mondays, the day after a public holiday, Fridays, and depending on the time zone, in the morning.
Cheongho Nais A/S request and cost
If you need a regular inspection but have postponed the schedule and have not received the inspection, you can request a visit. The cost is free of charge when using it under a rental contract, and costs may only be incurred when damage is caused by negligence or parts need to be replaced. If the rental has already ended, a business trip fee of 15,000 won per time is charged, and a business trip fee of 20,000 won is applied on weekends and holidays. In addition, on weekends and holidays, a business trip A/S is only possible in urgent situations when there is a worker on duty.