Let’s learn about 5 ways to track Lotte Express’ real-time delivery tracking and location. You can view the details of the transporter inquiry. You can also view the delivery invoice details.
Table of Contents [Hide]
1 Lotte courier delivery tracking on Naver
2 Check delivery on Lotte Courier’s official website
3 Check Lotte courier service through mobile phone app
4 Track delivery via Lotte Courier phone number
5 Check Lotte courier delivery on the smart courier app
Lotte courier delivery tracking on Naver
Based on the delivery information provided by a service called Smart Courier, Naver provides a function that allows you to track Lotte Courier delivery immediately by entering the tracking number without accessing another site. You can track your shipment by accessing the link below and entering the tracking number. There is one simple caution after accessing the link, so please continue reading the article below.
Direct link to Naver’s Lotte Express inquiry
▼ You can access Naver using the link above and enter the tracking number to track Lotte Express delivery. Please note that when entering the tracking number, just enter the number without the – (hyphen). It is also convenient because you can change and track the delivery company on the spot. However, if there are many couriers and parcels, you can do a bulk inquiry using the 4th inquiry method below, so be sure to check the 4th method as well.
Check delivery on Lotte Courier’s official website
You can check the most accurate real-time location on the official Lotte Global Logistics courier website. There are two ways to track your parcel. In the first method, you can search using the invoice number, and in the second method, you can search using the delivery reservation number. You can track delivery right away by accessing the link below.
Link to Lotte Express official website
▼ You can access Lotte Courier’s official website by clicking the link above and then enter the invoice number or courier reservation number to track Lotte courier delivery.
Introducing two ways to track parcel delivery ▼
Inquiry number: Please enter only numbers excluding – (hyphen) without spaces.
Delivery reservation number inquiry: Enter the reservation number number and then enter the sender’s name or the recipient’s name (recipient).
Note) Please note that both of the above parcel tracking methods can only track information within 3 months.
Link to Lotte Express official website
Check Lotte Courier via mobile phone app
This Lotte parcel tracking method is suitable for those who have trouble accessing the official website or Naver portal site or who find it more convenient to use the app. There are two ways to track Lotte Courier using a mobile phone app. Firstly, you can search through the Google Android app, and secondly, you can search for Lotte Express through the iPhone app.
First, let’s learn how to track Lotte Express’ parcel using the Google Android app.
Google Android app direct link
▼ Access the Google Play Store using the link above and install or run the Lotte Express app as shown below.
I agree to all personal information and terms and conditions.
Next, you need to verify your mobile phone. To send a verification number to your mobile phone, select the mobile phone carrier you are using and agree to the use of your personal information.
You can also write your name and mobile phone number and authenticate with PASS or text message. I think there are many people who are more familiar with text, so I will proceed with text.
Enter your name, the first 6 digits and the last 1 digit of your resident registration number, and your mobile phone number without -.
Then, a 6-digit authentication number will be sent via text message to your mobile phone. After entering it into your phone, click the [Confirm] button to proceed to the next step.
On the next screen, you must enter a 4-digit authentication number. The Lotte Delivery app automatically enters the information, so all you have to do is press the [Confirm] button.
Authentication has been completed up to this point. Now, you will be taken to a screen where you can set the notification access permission for the Lotte Express app to ON. If you find the Lotte Express app and touch it once, it will change from [Not Allowed] to [Allowed].
You should now be able to connect to the app normally. And you will be able to see a vertical list of packages that are being delivered and those that have been delivered.
If you click on each parcel, you can see detailed information. If you look, you can see various information. You can view information such as the sender and recipient, delivery address, location of the product, time and date, and whether delivery has been completed. You can make a return reservation or call the delivery driver by clicking on the information.
Up to this point, we have learned how to track Lotte Courier delivery in detail using the Android app. Next, let’s learn how to track delivery on the iPhone app.
2nd: Track delivery with iPhone app
Lotte Express provides real-time services such as delivery tracking, return reception, and reservation services through not only iPhone but also iPad. There are times when delivery tracking is not possible in real time. Therefore, when tracking the exact real-time location of Lotte Express, please note that it is more accurate to check the parcel on the official website introduced as the second method above in this article.
Direct link to iPhone app
▼ Access the iPhone and iPad installation and execution screen using the link above, then run the app to track delivery.
Important) In many cases, real-time tracking is not possible with the Lotte courier waybill tracking function. Therefore, if you cannot view the information after checking it on your phone, please access the official website using the link provided at the bottom and view the information in real time.
Link to Lotte Express official website
Track delivery via Lotte Courier phone number
Below we will introduce two methods to look up Lotte Express phone number. Please briefly check the information you need to know before calling. After calling, please check the information on how to track the delivery and you will be able to track the Lotte Global Logistics delivery accurately.
The phone number is 1588-2121.
The available times for customer center agent contact are as follows:
Weekdays 9:00 am – 6:00 pm (18:00)
Saturday 9:00 AM – 1:00 PM (13:00)
Closed on Sundays and public holidays
When you call, we provide one-on-one chat consultation and four service menus: Visible ARS, Eungseom ARS, and Lotte Express app.
How to track delivery by phone: Track Lotte Express with visible ARS ▼
Touch the visible ARS.
Touch the [Check delivery location] menu
When you touch the visible ARS, a total of 12 menus are displayed: return reservation and confirmation, 2) personal delivery reservation and confirmation, 3) dealer inquiry, 4) delivery location confirmation, 5) inconvenience report, 6) agency information, 7) delivery freight information. , 8) You can check the chatbot consultation menu.
Here, touch number 4, Confirm delivery location menu.
3. Enter the tracking number and touch the tracking button to successfully complete the tracking.
How to track delivery through a second phone call – Track Lotte Express’ real-time location through 1:1 chat consultation
A message will appear informing you that you are connecting to Chatbot Roda. And when connected to the chatbot, the call ends automatically. You will be automatically connected to KakaoTalk and a chatbot called Lotte Express Roda will respond.
Here, click [Delivery Tracking] as shown in the picture below.
Next, if you are using the Lotte Express chatbot service for the first time, you must authenticate. Click the [Go to Authenticate] button below. Then, a button called [Agree and Continue] will appear as shown in the picture below. Press it again.
▼ Agree to processing personal information
After checking the agreement to provide required personal information, click the [Continue] button below to proceed to the next step.
If you follow this, the identity verification step has been completed. Now you can track your parcel in earnest. You can search Lotte Courier’s invoice by pressing the [Delivery Inquiry] or [Reservation Inquiry] button and entering the waybill number as shown in the picture below.
Lotte Courier delivery tracking on the smart courier app
With the smart courier app, you can not only track Lotte Courier’s waybill, but also automatically register and track the delivery information of all couriers registered in your phone’s SMS and KakaoTalk. You can also connect additional shopping mall delivery information. You can track both outgoing and incoming packages by manually entering the waybill number.
▼ Learn how to track delivery with the smart courier app
After running the app, simply follow the steps outlined below. All you have to do is follow 5 steps. You will find it easy to follow as each step takes only a few seconds.
Smart courier link in Google Play Store
▼ If you access the link above, you can check Lotte Parcel Delivery by installing or running the Smart Delivery app from the Google Play Store.
After running the app, you must authenticate with your mobile phone. To do so, as shown in the picture below, 1) select a telecommunication company, 2) agree to all terms and conditions of personal information use, and then touch 3) authenticate with PASS or text message (SMS). In this article, I thought that many people would feel more comfortable using text messages than PASS, so I tried using text authentication. Scroll down the photo to proceed to the next step.
▼ Fill out personal information to verify your identity
To verify your identity via text message using your cell phone, fill out two pieces of personal information and one security code as shown in the photo below, and you will receive a number for identity verification via text message.
Write your name
Enter the first 6 digits and the last 1 digit of your resident registration number.
Enter the 5-digit captcha (from the left) into the right.
Check the Remember authentication number check box
Touch the [Confirm] button
After checking consent to provision of information to third parties
Touch the [Confirm] button below.
▼ Enter the 6-digit authentication number received via text message
Now (you) can receive a 6-digit authentication number via text message. Enter the 6-digit authentication number you just received via text message into the input box as shown in the photo below. Then touch the [Confirm Authentication] button to proceed to the next step.
If you have followed this far, you should have been able to successfully run the app with a screen like the picture below appearing.