Rinnai is famous as a boiler company and sells a variety of home appliances such as gas ranges, ovens, and water heaters. I will introduce the customer service phone number where you can get help if you have a problem with a Rinnai product and how to apply for after-sales service.
You can survive even if your boiler breaks down in the summer, but if it breaks down in the winter, it would be hell. If your Rinnai boiler breaks down, it may be a good idea to know the service center phone number, operating hours, and how to apply for after-sales service. I wrote this article to inform you about the content, and you can check it by accessing the Rinnai site.
index
Rinnai Service Center
Go to Rinnai Customer Support
Service center information
Rinnai quality warranty period
Service fee standards
Rinnai Video Guide
Rinnai Key Questions
Download user manual
Rinnai AS application accepted
Rinnai Service Center
Rinnai Service Center
Go to Rinnai Customer Support
When you access Rinnai’s official website, you can check customer support in the top menu. If you click on this, available sub-items will appear, where you can see information about the warranty period or service center.
You can access and use the site through your cell phone, or you can also install and use the separate Rinnai service app. I will learn how to use the Rinnai customer support site accessed from a computer. If you have a problem with a Rinnai product, you can access the website and check the phone number or submit an A/S request.
Access Rinnai site
Go to Rinnai Customer Support
Go to Rinnai Customer Support
Service center information
You can find Rinnai Service Center locations across the country by clicking Find a Service Center in the Customer Support menu. The representative Rinnai phone number is 1544-3651, and you can call and receive consultation from 9:00 to 18:00 on weekdays.
Service center information
Service center information
Rinnai quality warranty period
You can also check the quality warranty period for the product by clicking on the service policy information. When repairing Rinnai products, paid repair fees may apply, so it is a good idea to check the product warranty period for maintenance items.
The quality guarantee date is calculated based on the date of purchase or receipt of the product, and in the case of gas boilers, it can be based on the date of installation. If the quality guarantee or receipt is not received or lost, or it is difficult to confirm the date of purchase for any other reason, the quality guarantee period is calculated from the date six months have passed from the date of manufacture or import customs clearance of the product in question.
Rinnai quality warranty period
Rinnai quality warranty period
Service fee standards
If a problem occurs with a Rinnai product, parts costs, travel costs, and repair costs may incur depending on the quality warranty period in order to repair the product, so I think it may be a good idea to check the calculation standards.
Service fee standards
Service fee standards
Rinnai Video Guide
As a self-help method, video guides related to Rinnai products can be viewed. First, you can search for a product or select a product type to view a video guide for that product.
Rinnai Video Guide
Rinnai Video Guide
Rinnai Key Questions
If you’ve checked the video guide but can’t find what you’re looking for, it’s a good idea to also check out the frequently asked questions. Currently, you can see a total of 49 frequently asked questions and answers about Rinnai products.
Rinnai Key Questions
Rinnai Key Questions
Download user manual
If you are curious about the user guide manual on how to use Linnae products, you can download and open the PDF file with detailed instructions. Instead, you may need a separate program to view PDFs.
Download user manual
Download user manual
Rinnai AS application accepted
If you encounter a problem while using a Rinnai product and have checked the video guide and the frequently asked questions, but cannot find a solution to the problem you are experiencing, please submit an after-sales service application.
You can either apply for a simple consultation or apply for an after-sales service visit directly. In the case of an after-sales service visit, repair costs may apply, so it may be better to register for consultation first or call and speak to a counselor. If you have difficulty making a phone call, you can also visit the Rinnai Service Center website and leave a message requesting consultation.
Rinnai AS application accepted
Rinnai AS application accepted
Please note that for AS business trips, a travel fee of 18,000 won will be charged regardless of the type, and 22,000 won will be charged for visits made between 18:00 and 8:00 the next day, or for visits made on Saturdays, Sundays, and public holidays, and reservations made at the same time.
Contents related to AS application
Contents related to AS application
finish
If you have a problem with the Rinnai boiler or other products you are using, we recommend that you first access the customer support site and look at the video guide and frequently asked questions. If you cannot find a solution, you can call the service center and speak with a counselor over the phone. . If the problem is still not resolved, you can call an on-site after-sales service to repair it.