메트라이프 고객센터 및 전화번호 MetLife Customer Center and Phone Numbers

Let’s find out about MetLife Life Insurance’s customer center phone number, nationwide branch/branch information (go to), insurance claim documents, accident reception, insurance loan, direct accident insurance claim, counselor’s short number, extension number, ARS call center operating hours, and business hours.

메트라이프 고객센터

메트라이프 고객센터

MetLife Life Insurance is one of the representative foreign insurance companies.

Customers who have subscribed to MetLife Life Insurance or prospective customers can use many services such as MetLife Life Insurance’s product information, insurance claim information, insurance policy loan, etc.

Let’s find out how to use MetLife Life Insurance’s customer center below.

You can check detailed information about MetLife Life Insurance’s customer center below!

MetLife Life Insurance Customer Center
Mirae Asset Life Insurance Customer Center phone number, nationwide branch/branch information (go to), insurance claim documents, accident reception, insurance loan, direct accident insurance claim, counselor, short number, extension number, ARS, call center operating hours, business hours
Let’s find out about Mirae Asset Life Insurance Customer Center phone number, nationwide branch/branch information (go to), insurance claim documents, accident reception, insurance loan, direct accident insurance claim, counselor, short number, extension number, ARS, call center operating hours, business hours. Mirae Asset Life Insurance’s customer center provides Mirae Asset Life Insurance
MetLife Life Insurance Customer Center phone number, short number, extension number, ARS, call center operating hours, business hours

<Customer Center Phone Number>
Domestic: 1588-9600
Overseas: +82-2-2017-6700
Disabled Persons Only Number: 02-2017-8500
<Call Center Consultation Hours>
Customer Consultation/Payment/Deposit/Change Services: Weekdays: 09:00 ~ 18:00 (closed on Saturdays)
Contract-related inquiries: Weekdays: 08:00 ~ 22:00, Saturdays: 08:00 ~ 18:00
Payment/deposit business: Weekdays: 08:00 ~ 22:00 (closed on Saturdays)
※ No business on Sundays and public holidays
<Shortcut number>
When you call the customer center, you will be connected to the ARS that you see.

ARS Easy Service Menu
[ 1 ] Insurance Premium Payment
– 1: Apply for Immediate Transfer
– 2: Apply for One-time Virtual Account
– 3: Apply for Unique Virtual Account
– 4: Check Virtual Account and Send LMS
– 5: Check Deposit History
{ 2 }: Insurance Contract Loan
– 1: Apply for Loan
– 2: Repayment of Principal and Interest and Payment of Interest
– 3: Information on Expected Loans and Listening to the Agreement
[ 3 ]: Other Payments, such as Early Withdrawal
– 1: Early Withdrawal
– 2: Installment Insurance Payment
[ 4 ]: Check Securities Number
[ 5 ]: Issue Certificate
– 1: Issue Payment Certificate
– 2: Issue Balance Certificate
– 3: Reissue Securities
[ 6 ]: ARS Service
– 1: Change ARS Password
– 2: Change ARS Account Number
– 3: Security Card
Connect to Consultant Menu
[ 1 ] Cancellation, Loan, early withdrawal consultation and application
– 1: Cancellation
– 2: Insurance contract loan and early withdrawal
– 3: Other payments
[ 2 ]: Change in insurance premium payment and payment method
[ 3 ]: Information on coverage and insurance benefits
– 1: Check coverage
– 2: Hospitalization and surgery benefits
– 3: Disability and death insurance benefits
– 4: Inquiry on insurance claim progress
[ 4 ]: Change customer information
[ 5 ]: Contract and fund change
– 1: Contract change consultation
– 2: Fund change consultation
– 3: Variable insurance fund-related consultation
[ 6 ]: Certificate issuance
[ 7 ]: Pension consultation and application
[ 8 ]: General inquiries
👇 MetLife Life Insurance Customer Center Phone Number You can check detailed information below!

MetLife Life Customer Center Phone Number
MetLife Life Customer Center Nationwide Branch/Sales Office Guide (Go to) Direct Subscription

<Branch Finder>
You can receive guidance on MetLife Life’s nationwide branches through the online homepage, the mobile app ‘METLIFE ONE’, and the main ARS. On the online homepage, you can use the ‘Branch Finder’ submenu under ‘Customer Support’ at the top of the home screen.

Select a city/province
Select a city/county/district
Enter a branch name
Click ‘Search’
The search results for branches that meet the conditions are displayed along with a map at the bottom
※ You can search by entering only one of the city/province, city/county/district, and branch name
<MetLife Life Direct Subscription>
MetLife Life operates a direct insurance product that allows you to subscribe to the same product at a certain rate of discount compared to offline.

You can subscribe to direct insurance through the online homepage, the online direct homepage, the mobile app, and the main ARS.

👇 MetLife Life Customer Center Nationwide Branch Information You can check the detailed information below!

MetLife Life Customer Center Nationwide Branch Information
MetLife Life Customer Center Insurance Claim Documents, Accident Report, Accident Insurance Payment

Let’s learn about the procedures and methods for claiming insurance from MetLife Life, and the insurance claim documents.

<Insurance Claim Procedures and Methods>
Procedure
1. Insurance Claim
2. Designation of Person in Charge
3. Reception Review
4. Confirmation of Miscellaneous Items and Document Review (Insurance Claim Review and On-site Investigation)
5. Insurance Claim Decision and Payment Details Guide
Method: You must install and log in to the mobile app ‘METLIFE ONE’.
You can file an insurance claim by logging in using MetLife One with a certificate (joint authentication, financial authentication, and Kakao authentication) or mobile phone authentication. ※ When using for the first time, consent to ‘Electronic Financial Transaction Terms and Conditions’ is required
<Insurance claim preparation documents>
Common
– Insurance claim form and consent form
– Insurance claim power of attorney
– Consent form for designation of representative beneficiary
– Confirmation of parental authority
– Application for change of customer information
– Confirmation of actual owner
Check additional documents by case at the customer center
– Hospitalization, outpatient treatment, surgery, fracture
– Death insurance
– Disability
– Diagnosis
👇 MetLife Life Customer Center Insurance claim You can check detailed information below!

MetLife Life Customer Center Insurance claim
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Frequently Asked Questions

1. What is the phone number of MetLife Life Customer Center?

Answer: 1588-9600.
Please refer to the main text for more details.

2. What are the MetLife Life call center hours?

Answer: Customer service/payment/deposit/change services are available from 9:00 AM to 6:00 PM on weekdays, and are closed on Saturdays.
Please refer to the text for more details.

3. What are the documents required for MetLife Insurance claiming insurance?

Answer: There are insurance claiming and consent forms, insurance claiming power of attorney, and representative beneficiary designation consent forms.
Please refer to the text for more details.