Auction Customer Center phone number and operating hours
When buying or selling at auction, sometimes you need help. In this case, contact Auction Customer Center to resolve the issue quickly and accurately. In this article, we will provide detailed information on the phone number and operating hours of the Auction Customer Center.
Auction-Customer Center-Phone Number
Auction Customer Center Phone Number
If you have any questions, there are two ways. If you would like to contact Auction Customer Center by phone, please call the following number.
General member or non-member Auction Customer Center phone number: 1588-0184
Shinsegae Universe Club Member Auction Customer Center Phone Number: 1522-8900
The number provided above is Auction’s representative customer center phone number, so you can receive prompt and friendly guidance for your inquiries.
Auction homepage
Source: Auction homepage
Customer Center Operating Hours
Now, let’s find out when you can contact us. The customer center’s operating hours are as follows:
– General member or non-member Auction Customer Center:
Weekdays: 9 AM to 6 PM
Weekends and public holidays: Closed
– Shinsegae Universe Club Member Auction Customer Center:
365 days a year from 9 AM to 6 PM
If you call during operating hours as above, a professional counselor will kindly answer your inquiry. The paid service is definitely more responsive.
Auction Homepage Customer Center
Auction Homepage Customer Center
Auction Customer Center Service
If you visit the Auction Customer Center https://help.auction.co.kr/ via the Internet, you can receive the following services. Representative services include:
Purchase related inquiries
You can get advice on any issues that may arise during the purchasing process, including checking order status, payment issues, and shipping delays.
General inquiries
We can resolve all inquiries related to how to use the Auction website, access account problems, and other services.
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Frequently Asked Questions
Q1: What inquiries can I make to Auction Customer Center?
A1: You can inquire about using the auction, such as purchasing, selling, or account issues.
Q2: What should I do if the phone connection to the Auction Customer Center is not working?
A2: If you have difficulty connecting by phone, you can leave an inquiry online through the customer support page on the Auction website.
Q3: Is the Auction Customer Center open on weekends?
A3: Only Shinsegae Universe Club members can use the Auction Customer Center on weekends, while general members can use it only on weekdays.
Now you can easily check the Auction Customer Service phone number and operating hours, and get help whenever you need it. We hope that any problems that arise while using the auction will be resolved quickly.