Are you using Eastar Jet and having problems with ticketing, reservation changes, cancellations, in-flight meals, seat assignments, or baggage? You’ve come to the right place. In this article, we’ll look at the Eastar Jet customer center phone number, operating hours, frequently asked questions, and lost and found center numbers by airport.
Table of Contents
Easter Jet customer center phone number
Easter Jet customer center business hours
Easter Jet online consultation
If you have lost items at the airport
Easter Jet frequently asked questions
Q1. If I purchase a special fare (baggage not included), can I bring my carry-on baggage?
Q2. I came with a group, but I wonder if the weight of my baggage is combined
Q3. Can I check in online on my PC or mobile phone?
Summary
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Reference
Easter Jet customer center phone number
The Eastar Jet customer center phone number is ‘1544-0080’.
Eastar Jet Customer Center Business Hours
Business hours are 09:00~18:00, 365 days a year.
Eastar Jet Online Consultation
If you have any inquiries but the customer center is not open during business hours, it is recommended that you contact the online consultation, which is open 365 days a year.
Go to Eastar Jet Online Consultation
If you have lost something at the airport
If you lose something at the airport, the quickest way to get help is to call the lost and found center in charge of each airport. We will tell you the lost and found center numbers for each airport.
Jeju Airport 064-797-2521
Gimpo Airport 02-2660-4097
Cheongju Airport 043-210-6114
Daegu Airport 053-981-4372
Incheon Airport 032-741-3110
032-741-3114
032-741-8991
032-741-8992
Find out the national lost and found center numbers
Eastar Airlines Frequently Asked Questions
The website also has a ‘Frequently Asked Questions’ section where customers frequently ask questions. Let’s take a look at some of the most frequently asked questions.
Q1. Can I bring carry-on luggage when purchasing a special fare (baggage not included)? A. Regardless of the fare type, such as general fare, special fare, or discount fare, you can carry carry-on baggage for free, but the weight must be less than 10kg and the sum of the length, width, and height must not exceed 115cm.
In addition, if you enter the site through the button below, you can find detailed information on checked baggage, carry-on baggage, and additional baggage prices.
Check Eastar Jet baggage regulations in detail
Q2. I came with a group, but I wonder if the baggage weight can be combined
A. If you have a passenger riding with you, the baggage weight can be combined. However, for safety reasons, the maximum weight of one checked baggage cannot exceed 32kg, and an additional fee will be charged if it exceeds the free allowance of 15kg.
Find out about additional baggage fees
Q3. Can I check in online on a PC or mobile device?
Yes, you can. However, online check-in is only available for domestic flights.
Target airports: Jeju Airport, Cheongju Airport, Gimpo Airport
Available time: 24~1 hour before flight departure
Restricted passengers: Passengers accompanying infants under 2 years old, passengers requiring staff verification for ID discounts, passengers under 19 years old traveling alone without adults
You can check the details of Eastar Jet online check-in method and restricted passengers through the button below.
Learn about Eastar Jet online check-in
We looked into the 3 most frequently asked questions, and if you have any additional questions, please check through the button below.
Go to frequently asked questions
Summary
We looked into the lost and found center number by airport, Eastar Jet customer center number and operating hours, and online consultation methods, as well as how to deal with problems that may arise. I hope this was helpful.