In this article, we are going to look at the Kakao Talk customer center phone number and the available time to postpone the consultation month. KakaoTalk has become a national messenger used by all Koreans, and you can use the KakaoTalk customer center if you have any inconveniences or problems when using KakaoTalk. Then, through this article, we will learn how to use the KakaoTalk customer center.
Kakao Talk Customer Center Phone Number
In order to write this article, I looked at the Kakao Talk customer center phone number, but it was confirmed that counseling over the phone is not currently supported. First of all, let me tell you this, and then let’s see how to use the customer center. Inquiries can be made in other ways other than by phone, so please take a closer look.
First, log in to KakaoTalk and go to the More page. Here, click the gear-shaped settings button on the top right. Then you will be taken to the settings page where you can see various menus of KakaoTalk. 카카오톡 고객센터
Click on this Help Center entry. 좋은뉴스
Then you can see the Kakao Talk customer center items. As KakaoTalk focuses on mobile-first services, we are preparing to solve everything on KakaoTalk. For this reason, I suspect that the telephone consultation service may have been discontinued. You can view help and inquiry items in the Kakao Talk Customer Center.
And you can check the announcements of KakaoTalk on the main page. The current notice is a guide to the operation of counselors’ work restrictions due to the spread of COVID-19. There is a notice of understanding that there may be a delay in replying to inquiries due to this. The important thing seems to be through this announcement.
To make an inquiry on KakaoTalk, select Inquiry here or contact us through the chatbot consultation.
.
And if you look at the frequently asked questions section, most of the questions have been answered in advance, so it is very helpful to go here and search for the question.
So let’s look at them one by one. If you enter the inquiry section, you can select the inquiry category, write the subject and the inquiry in detail, and send it. At this time, you can write down the details of the problem, including whether it is repaired, jailbroken, or rooted, and send it.
And if you make an inquiry using the chatbot, you will see the following screen. The various services of KakaoTalk are summarized and shown at a glance, and you can make inquiries by selecting the service you want here.
If you want to talk directly with the KakaoTalk counselor rather than the bot, you can select the option to connect with the counselor. Counselors can be contacted during weekdays from Monday to Friday. Please note that the hours are from 10 am to 18:30 pm, so you can only reach out to a counselor during this time. Before and after that time, you can only consult with the chatbot.
If you are requesting an agent contact, you will see a message like this: Please note that the consultation contents are saved in Kakao, and the agent can also check the conversations you had with the chatbot before connecting to the agent.
Gergo Kakao Customer Center prepares help pages for each service. This page is a well-organized page for inquiries about various services, and I think most of your questions can be answered through this page. You can search in the help search section or directly click the service icon to enter.
In addition to KakaoTalk, you can see information about various Kakao-related services such as KakaoTalk Wallet, Kakao TV, Kakao Page, Kakao Story, Brunch Hey Kakao, etc.