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KakaoTalk Customer Center Phone Number: Get Your Queries Addressed Quickly and Efficiently
Having a reliable customer support system in place is essential for any company to thrive. KakaoTalk, the popular mobile messaging app, is well aware of this fact, and has set up an excellent customer service team to cater to its users’ needs. In this blog post, we will provide you with all the information you need regarding the KakaoTalk customer center phone number and how you can get in touch with them.
What is KakaoTalk?
KakaoTalk is a mobile messaging app launched in South Korea in 2010. It allows users to send messages, make voice and video calls, and share multimedia files. With over 230 million registered users, KakaoTalk has become one of the most popular messaging apps in the world.
Why would you need to contact KakaoTalk customer center?
KakaoTalk’s customer center is available to assist users with any issues they may encounter while using the app. Some common issues that users may face include login problems, app crashes, payment issues, account security, etc. By contacting them, users can get their queries addressed quickly and efficiently.
How to contact KakaoTalk customer center?
KakaoTalk has set up multiple channels for users to reach out to their customer support team. Here are the different methods you can use to contact KakaoTalk customer center:
1. Phone call
– Dial 1577-3321 (in South Korea)
– Dial +82-1577-3321 (if you’re calling from outside South Korea)
2. Email
– Send an email to cs@kakaocorp.com
3. Helpdesk
– Visit the KakaoTalk Helpdesk at https://cs.kakao.com/requests?locale=en&service=8
4. Social Media
– Reach out to KakaoTalk via Facebook or Twitter
5. In-App Support
– From the app’s main screen, go to More > Settings > Customer Service
What to do before contacting KakaoTalk customer center?
Before contacting the KakaoTalk customer center, users are advised to check the Helpdesk first. Here, they can find answers to some of the common issues faced by users. It can save time and effort for both users and the customer support team.
What to expect when contacting KakaoTalk customer center?
KakaoTalk has a team of trained professionals who can help users with any issue they may face. They strive to provide a quick and efficient resolution to ensure that users can continue to use the app without any interruption. Users can expect a friendly and helpful response from the customer support team.
FAQs
1. Is KakaoTalk customer center available 24/7?
No, the customer center is only available during specific hours. In South Korea, users can contact them from 9:00 AM to 6:00 PM on weekdays. For users outside South Korea, the timings may differ.
2. How long does it take for KakaoTalk customer center to respond?
The response time may vary depending on the number of queries received. However, KakaoTalk aims to respond to all queries within 24 hours.
3. Can I contact KakaoTalk customer center via live chat?
No, KakaoTalk customer center currently does not offer live chat support.
4. What languages does KakaoTalk customer center support?
KakaoTalk customer center supports English, Korean, Chinese, and Japanese.
5. Can I report a bug in the app to KakaoTalk customer center?
Yes, users can report any bugs or issues they face in the app to the customer center, and they will be addressed accordingly.
6. Is KakaoTalk customer center support free of charge?
Yes, KakaoTalk customer center support is free of charge for all users.
