Have you ever experienced a situation where the Hi-Pass terminal was turned off or you entered the wrong lane, resulting in unpaid toll gate fees? In relation to this, we will provide you with information on how to deal with it and guidance on how to check and pay Hi-Pass unpaid bills.
Pay unpaid Hi-Pass fees
Hi Pass unpaid fee payment
How to deal with non-payment of toll gate fees and disadvantages
Status of non-payment of highway tolls and disadvantages
Non-payment of highway tolls is increasing every year. In 2017, there were 16.17 million cases of non-payment, and Korea Expressway Corporation is collecting most of them. However, if the toll is not paid more than 20 times, 10 times the toll fee will be charged, and the regional headquarters will deposit or impound the vehicle if the toll is not paid more than 200,000 won.
In the past, vehicles were mainly impounded, but the effect was limited due to the toll subordination issue. Starting from the second half of the year, deposits will be seized and deposits and withdrawals will be suspended to cause inconvenience and encourage people to pay tolls even if they are disadvantaged. Recently, even the prosecution has intervened to strengthen criminal punishment for passing the Hi-Pass without permission, and criminal charges have been strengthened for vehicles with habitual delinquency, and most of them have been found guilty in court.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
How to deal with non-payment of toll gate fees in each situation
Hi-pass not attached, power turned off
If the power is turned off when entering the Hi-Pass lane, do not panic. After passing through, proceed to the regular fare lane at the toll gate, explain the situation, and submit your Hi-Pass card.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
In case of insufficient balance or error at exit
If there is insufficient balance or an error occurs on the Hi-Pass card, you must visit the toll gate office or contact the call center to pay the toll. Be careful as long-distance charges may apply.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
When entering the regular lane and exiting the high-pass lane
You can pay the fare by returning the pass you received when entering the regular car to the sales office at the exit. Afterwards, you can pay by visiting the Korea Expressway Corporation branch office or submitting your pass by mail.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
If you lose your right of way
If you lose your pass, you can visit the toll gate office, fill out a toll road operation confirmation form, and pay the fee. However, since the confirmation can only be completed once a year, care must be taken to reduce mistakes.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
How to view and pay fees in case of non-payment
How to check unpaid highway toll gate fees
You can check the details of unpaid tolls through the Korea Expressway Corporation Hi-Pass website or toll service app. You can check by logging in with a public certificate and entering the vehicle number. You can also easily search through the mobile app.
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
Hi Pass unpaid fee payment
How to pay unpaid highway toll gate fees
In addition to visiting a business office, unpaid tolls can be paid through a variety of methods, including call centers, smartphone apps, virtual accounts, and convenience stores. You can deposit to the virtual account specified on the bill or pay at a convenience store using a QR code, and you can easily pay with a credit card or bank transfer through the toll service app. There is also an option to pay over the phone through a call center.
Non-payment issues must be dealt with quickly to minimize disadvantages, and a gradual resolution is possible by proceeding with the payment process after confirming accurate information.