핸드폰 분실시 대처요령Have you ever left your cell phone on a bus or subway, or put it in your bag and someone stole your cell phone and took it away? Let’s find out what to do when you lose your phone.
1. Telephone company customer center2. Call the cell phone finder call center to register the stolen cell phone3. Report theft to the police station and apply for insurance4. Apply for call forwarding service to your telecommunications company5. Find the last location of a lost phone
6. If you can’t afford to buy a phone right now, here’s what to do
1. Call the customer center of the telecommunications company to report the loss and request to stop the mobile phone.
▪ If you register the loss with a telecommunications company, device change is blocked.
▪ and apply for temporary suspension | Do not send, can receive
※ Be sure to report self-immolation to the telecommunications company,
You can change to a new sim for a new used cell phone.
You must do so so that other people cannot use your existing cell phone.
2. Request a lost cell phone at the Lost Cell Phone Call Center.
▪ Lost cell phone call center 1566-4300
▪ Go to the cell phone search call center https://www.handphone.or.kr/
cell phone search call center
Conveying Joy and Impression Phone Finder Call Center Inquiry 02-3471-1155
www.handphone.or.kr
3. Regardless of whether or not you have insurance, report the loss to post offices and police stations (including police box and police box) nationwide.
※For damage insurance only | If the mobile phone machine is changed, it is no longer covered by insurance and must be canceled
Insurance is not applied, but there are people who continue to pay for 36 months, so you must cancel it.
※ Why do I need to report loss or theft to the police station?
▪ If you do not report loss or theft to the police,
▪ If you change your mobile phone, it is difficult to find it again.
▪ Please take the time to report loss or theft.
▪ If reported,
▪ I can’t use it because the pop-up keeps popping up on my cell phone saying stolen or lost phone.
▪ In this case, please note that you may give up using it and find it.
4. Using call forwarding service
▪ If you have another mobile phone that you can use, you can receive important calls by calling your carrier and requesting call forwarding.
▪ If you need to answer the phone urgently, this is the fastest way to get in touch until you change your device or change your SIM card.
5. Find lost phone location
▪ If you report the loss, you can check the final location through the homepage of the telecommunications company
▪ If you know your Google ID/PW through Google, you can download the ‘Find My Device’ app and check it.
▪ Also available through Samsung Electronics cloud and app
6. If you can’t afford to buy a new phone right now, here’s what to do
(1) Using the rental phone during the lost period
▪ After reporting the loss, if you apply for a rental phone to the telecommunications company you are using, you can visit the agency or receive it by courier.
▪ Depending on the rate plan, it may be free or a small fee may be charged.
▪ Of course the machine is not very good
(2) Change to a new phone after reporting the loss to the insurance company
▪ In order to file an insurance claim with the insurance company, you must report the loss to the police station and then file a claim with the insurance company with the document that the loss was reported.
▪ If you claim insurance, you can pay a certain amount according to the insurance contract and receive the existing phone amount.
(3) Changing the device to another mobile phone you have
▪ You can purchase a new SIM for your used phone and change the SIM through the authentication process.
▪ It is the most used method
Note that,
Even if you change the machine, if you report the loss to the lost cell phone call center,
If you find your phone later, you will be contacted.
If you save the phone number 1566-4300 in your contacts and get a call saying that you have found your cell phone,
If you ask for it to be sent, you can receive it by post office courier.
If you forgot your phone,
Don’t forget to connect your computer with your Google ID/PW and check your mobile phone connection in Google Security.
Please reset your cell phone
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