While looking into the Woongjin Coway customer center phone number, we will also look at service-related information that may be helpful. Woongjin Coway is currently renaming the company Coway. Currently, it has established itself as Korea’s top brand in the field of water purifiers and bidets. It was originally an affiliate of Woongjin Group, based on Woongjin Publishing. It was acquired by Netmarble at the end of 2019, and then completely changed its name to Coway in February 2020. We produce a variety of products such as air purifiers, water purifiers, and bidets. As a water purifier brand, the company is making its name known overseas. Now, let’s find out the customer center phone number through the customer support section on the Woongjin Coway website.
Woongjin Coway Customer Center Phone Number
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In the customer support menu on the Coway website, you can see that we provide a variety of support to help you resolve inconveniences in using the product, including product use support, customer consultation, and customer bulletin boards.
Here, you can use 1:1 inquiry or KakaoTalk inquiry, and you can also check the Coway call center contact information through the call center consultation section. Now, let’s first click on the call center consultation item.
Coway call center phone number
Phone number 1588-5200
Consultation hours: Weekdays 9:00 AM – 6:00 PM, Saturdays: 9:00 AM – 2:00 PM
Closed weekends and public holidays
Emergency consultation: available 24 hours a day
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You can check the call center phone number and operating hours operated by Coway through the image below.
Good article to read together
And I searched for related articles so that I could take a look at Woongjin Coway service-related information.
Information on mattress cleaning service request costs – Coway Care Service
In addition, commonly asked questions are well organized on the website. When you enter the 1:1 inquiry section, a link is provided to take you to the frequently asked questions page. Here, select the product name or product line and then search using the search option to view inquiries and guidance related to the item.
You probably have a lot of questions about replacing water purifier filters, and it will be helpful to take a look at the detailed instructions here. You can also find inquiries related to function settings such as the water purifier’s automatic moving time. If you are using a water purifier and it is not a malfunction but a functional problem or you are not sure how to operate it, you can quickly solve the problem in this way.
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If you prefer chatting over phone inquiries, you can use Coway KakaoTalk inquiry. You can connect directly to the KakaoTalk chat window through the KakaoTalk inquiry section, where you can also request or cancel a Coway water purifier relocation installation or inquire about fees. Since water purifiers have been widely used as rentals these days, you may have many inquiries about rates, product returns, etc. You can also contact us via KakaoTalk and receive quick and prompt guidance.
Coway water purifier manual download
I want to read the manual while using a Coway water purifier, but what can I do if I threw away or lost the manual that came with the product? You can download and view the product user manual by searching for it on the product usage support page of Coway’s website. You can find manuals for all product lines sold by Coway. If you read the user manual for electronic products, including water purifiers, they will kindly guide you through what you need to pay attention to. I think you can reduce a lot of breakdowns just by reading the manual carefully.
Through this article, we looked at the old Woongjin Coway customer center phone number, now Coway. I think it will be helpful to use this as a reference if you need service while using a water purifier, bidet, or other air purifiers or home appliances sold by Coway.
As I write this, I wonder why Netmarble acquired Woongjin Coway. I looked for a related video, so if you are interested, you can watch it together.