You may have had an embarrassing experience when your electric rice cooker or home appliance from Cuchen, a renowned electric rice cooker essential for cooking delicious rice, breaks down. Cuchen A/S Center, which handles kitchen appliances such as rice cookers, provides detailed information on how to report a problem and the location and phone number of the service center below.
Cuchen rice cooker
Cuchen Rice Cooker Service After Service Center
Cuchen rice cooker home appliances can be repaired free of charge or at a cost within the repair period.
The warranty period is calculated based on the date of product purchase. Confirmation of the date of purchase is based on the product warranty (purchase receipt).
The warranty period for general products (all products except fans, heaters, and seasonal products) is 1 year.
The warranty period for seasonal products (fans, heaters) is 2 years.
📍 How to apply for after-sales service for a product without a product warranty
Considering the distribution period, the warranty period is calculated by adding 3 months based on the production date (manufacturing number) and applying the date of purchase.
(There may be exceptions that shorten the warranty period, so be sure to check in advance.)
Cuchen Rice Cooker Service Center Operating Hours
We will inform you about the operating hours of the Cuchen Rice Cooker Service Center.
Weekdays 09:00 ~ 18:00
Saturday 09:00 ~ 13:00 (Closed on Sundays and public holidays)
Cuchen Rice Cooker Service Center Main Number
We will provide you with the main number of the Cuchen Customer Center Service Center.
Cuchen Customer Center Phone Number: 1577 -2797
Go to Cuchen Customer Center
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Cuchen Service
Product manual in case of breakdown of Cuchen rice cooker and kitchen appliances
In the case of a rice cooker, if the rice tastes strange or does not keep warm well, we recommend that you try replacing the pressure packing and visit a service center. Packing is a consumable item, so replacing it after a certain period of time helps improve the taste of the rice.
Purchase Cuchen Rice Cooker Pressure Packing
There are many simple problems that can be resolved through the product manual.
By downloading the product manual below, we hope that simple problems can be resolved without reporting them to the service center.
Cuchen rice cooker product manual download
Cuchen rice cooker after-sales service center location information
Cuchen Service Center operates 81 domestic branches, as well as 4 service centers in the Americas, 4 in China, and 1 in Canada.
Below we will provide information about service centers located in Korea.
1. Seongnam 031-732-0150 [13345] 223 Sanseong-daero (Ilmun Finance Building), Sujeong-gu, Seongnam-si, Gyeonggi-do Business trip area Jungwon-gu, Sujeong-gu
2. Gwangjin 02-470-1774~5 [04796] 294 Gwangnaru-ro, Seongdong-gu, Seoul (Seongdong Tax Tower) Business trip area Gwangjin-gu (excluding Junggok-dong), Seongdong-gu
3. Pohang 054-281-0091 [37659] 336, Heimang-daero, Nam-gu, Pohang-si, Gyeongsangbuk-do and 2 lots, 2-dong Business trip area Pohang / Gyeongju, Gyeongbuk (Monday, Wednesday, Friday) / Yeongdeok-gun, Gyeongbuk ※ No business trip to customer’s home!! / Delivery area: Ulleung-gun, Gyeongbuk, the outskirts of Gyeongju, Gyeongbuk (Gampo-eup, Yangnam-myeon, Yangbuk-myeon, Sannae-myeon) / Technician visits Samsung Digital Plaza every Thursday (must be left to Samsung/takes some time)
4. Dongdaemun 02-3673-4787 [02586] #201, 14 Cheonho-daero, Dongdaemun-gu, Seoul Business trip area Dongdaemun-gu, Jongno-gu, Seongbuk-gu
5. Mokpo 061-285-3188 [58662] 254 Hadang-ro, Mokpo-si, Jeollanam-do Business trip area Yeongam-gun, Jeollanam-do (Tuesday) / Gangjin-gun, Jeollanam-do (Tuesday) Muan-gun, Jeollanam-do (Wednesday) Haenam (Friday) / Jindo-eup, Jindo-gun, Jeollanam-do (Thursday) / Delivery area: Jeonnam Shinan-gun, Wando-gun, Haenam-gun, Jeollanam-do = (Island areas such as Songji-myeon and Hwasan-myeon Sammari)
6. Gumi 054-452-7312 [39230] 3 Songwonseo-ro 2-gil, Gumi-si, Gyeongsangbuk-do Business trip area Gumi / Gumi-si, Gyeongsangbuk-do (Jangcheon-myeon) / Gimcheon-si, Gyeongbuk (Tuesday, Thursday) / Seongju-gun, Gyeongbuk (Monday, Wednesday, Friday) / Chilgok-gun, Gyeongbuk (Monday) ,collect)
7. Naju 061-331-3799 [58260] Kuchen Naju Service Center, 82 Namgomun-ro, Naju-si, Jeollanam-do Business trip area Naju / Yeonggwang-gun, Jeollanam-do (Wed) / Jangheung-gun, Jeollanam-do (Fri) / Hampyeong-gun, Jeollanam-do (Thursday)
8. Suncheon 061-744-8186 [57979] 20 Jangjabo 3-gil, Suncheon-si, Jeollanam-do (Cuchen Service Center) Business trip area Suncheon / Boseong-gun, Jeollanam-do (Tuesday) / Goheung, Jeonnam (Monday, Wednesday, Friday) Part of Suncheon-si (Thursday) – Nagan-myeon, Byeolryang-myeon, Seomyeon, Songgwang-myeon, Seungju-eup, Oeseo-myeon, Woldeung-myeon, Juam-myeon, Hwangjeon-myeon / Gurye-gun, Jeollanam-do (Thursday) / Parts of Gokseong-gun (Thursday) – Gokseong-eup, Moksadong-myeon, Seokgok-eup / ※Caution!! Other Gokseong area delivery areas: Island area in Goheung-gun, Jeollanam-do / Geumsan-myeon (all areas), Deuknyangdo, Udo, Doyang-eup, / Dohwa-myeon (Jijukdo)
9. Seodaegu 053-746-9961 [42639] 220 Waryong-ro, Dalseo-gu, Daegu Business trip area Short distance: Part of Dalseo-gu (except Seongdang-dong/Duryu-dong) Part of Seo-gu (except Dongcheon-dong) / Long distance: Goryeong-gun, Gyeongbuk (Wednesday, Friday) / Hamyang-gun, Gyeongnam (Tuesday, Thursday), Geochang-gun (visit daily) / Part of Dalseong-gun, Daegu (Wednesday, Friday) – Dalseong-gun Nongong-eup, Hyeonpung-myeon, Yuga-myeon, Okpo-myeon, Guji-myeon (excluding Gachang-myeon) / Gyeongnam Hapcheon-gun, Sancheong-gun (Wednesday, Friday) / Daegu Dalseong-gun: Habin-myeon (Wednesday, Friday) Friday), Dasa-eup, Hwawon-eup (daily visit)
10. Gunsan 063-462-9293 [54139] 396 Gongdan-daero, Gunsan-si, Jeollabuk-do (Wonhalmeoni Bossam) Business trip area Short distance: Gunsan / Long distance: Part of Seocheon-gun, Chungcheongnam-do (excluding Seomyeon, Seocheon-gun) (next-day visit) / Part of Gunsan-si, Jeollabuk-do (daily visit) – Napo-myeon, Daeya-myeon, Seosu-myeon, Seongsan-myeon, Okgu-eup, Impi-myeon, Hoehyeon-myeon / Seosu-myeon, Gunsan-si, Jeollabuk-do (next-day visit) *Delivery area: Seocheon-gun, Chungnam (Seo-myeon) / Gunsan-si, Jeollabuk-do (Okdo-myeon)
11. Jinju 055-920-0901 [52687] 445 Jinyangho-ro, Jinju-si, Gyeongnam 128.0746374 Business trip area Jinju / Sacheon-si, Gyeongnam (Tuesday, Thursday) / Namhae-gun, Hadong-gun, Gyeongnam (Wednesday) / Parts of Jinju-si, Gyeongnam – Geumgok-myeon, Daegok-myeon, Micheon-myeon, Sabong-myeon, Sugok-myeon ,Isemi-seong-myeon, General-synthesis-myeon, Index-plane
12. Masan 055-294-3671 [51273] 439 3.15-daero, Masan Happo-gu, Changwon-si, Gyeongsangnam-do Business trip area Masan / Part of Jinhae-si, Gyeongnam (Monday, Wednesday, Friday) – Yongwon-dong, Angol-dong, Gaju-dong, Namyang-dong, Macheon-dong, Ung-dong / Part of Masan-si, Gyeongnam – Gusan-myeon, Naeseo-eup, Ducheok-dong, Jindong-myeon, Jinbuk-myeon, Jinjeon-myeon, Hyeon-dong *Delivery area: Uiryeong-gun, Gyeongsangnam-do
13. Ulsan 052-281-4475 [44254] 186-1 Yeompo-ro, Buk-gu, Ulsan Business trip area Ulsan, Ulju-gun, Ulsan (Tuesday, Friday)
14. Bukdaegu 053-566-4422 [41589] 1st floor, 49 Oksan-ro, Buk-gu, Daegu Business trip area Buk-gu / Seo-gu / Parts of Dong-gu (excluding Gyeongsan jurisdiction)
15. Uijeongbu 031-847-9490 [11760] 1433 Hoguk-ro, Uijeongbu-si, Gyeonggi-do Business trip area Uijeongbu (Mon, Wed, Fri) / Yangju-si (Mon, Tue, Thu, Fri) / Dongducheon, Gyeonggi (4 times a week) / Pocheon-si, Gyeonggi (Mon) , Wednesday, Friday) / Yeoncheon-gun, Gyeonggi (Thursday) / Cheorwon-gun, Gangwon (Tuesday)
16. Bundang 031-714-5628 [13612] 4 Buljeong-ro 71beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do Business trip area Bundang-gu / Part of Bundang-gu, Seongnam-si, Gyeonggi-do – Bundang-dong, Sunae-dong (Tuesdays and Thursdays) – Pangyo-dong, Baekhyeon-dong, Sampyeong-dong, Unjung-dong, Hasan-dong (Pangyo New Town) / Gwangju-si, Gyeonggi-do (Monday, Wednesday, Friday) – Excluding Docheok-myeon, Gwangju-si
17. Nambusan 051-205-2030~1 [49401] 305 Nakdong-daero, Saha-gu, Busan Business trip area Yeongdo-gu / Seo-gu / Saha-gu / Jung-gu / Buk-gu / Gangseo-gu (Tuesday, Friday)
18. Dongbusan 051-552-8300 [47710] 2 Geumgang Park-ro, Dongrae-gu, Busan (Hot Springs SK HUB olive) Business trip area Geumjeong-gu (excluding Geumsa-dong and Seo-dong) / Yeonje-gu (Geoje-dong) / Yeonje-gu (excluding Yeonsan 1, 8, and 9-dong) / Dongrae-gu
19. Mapo 02-334-1922 [04069] Rooms 208 and 209, 2nd floor, 55 Seogang-ro, Mapo-gu, Seoul (Sogang Ssangyong Yega) Business trip area Parts of Seodaemun-gu, Jung-gu, Yongsan-gu, Mapo-gu (Bukahyeon-dong, Changcheon-dong, Chungjeong-ro, Daehyeon-dong, Daesin-dong, Sinchon)
20. Chungju 043-854-7552 [27362] 4-6, Chilgeumjungang 1-gil, Chungju-si, Chungcheongbuk-do Business trip area Chungju / Eumseong, Chungcheongbuk-do (Mon, Wed, Fri) / Chungju, Chungcheongbuk-do (Sotae-myeon, Angseong-myeon, Eomjeong-myeon)
21. Dongdaegu 053-759-7786 [42051] 113 Muyeol-ro, Suseong-gu, Daegu Business trip area Part of Suseong-gu (excluding Gyeongsan jurisdiction) / Nam-gu / Jung-gu / Dalseo-gu (Seongdang-dong, Duryu-dong) / Gachang-myeon, Dalseong-gun
22. Gangnam 02-6497-2796 [06254] 13 Dogok-ro 7-gil, Gangnam-gu, Seoul Business trip area Seocho-gu, Gangnam-gu
23. Jungbusan 051-926-1120 [47268] Room 211, 2nd floor, shopping center, 5 Gaegeumonjeong-ro, Busanjin-gu, Busan (Seongwonsangtte view) Business trip area Busanjin-gu / Nam-gu (excluding Daeyeon-dong and Yongho-dong) / Dong-gu / Sasang-gu
24. Seosan 041-669-4635 [31995] 4-7 Dongheon-ro, Seosan-si, Chungcheongnam-do Business trip area Seosan / Hongseong, Chungcheongnam-do / Boryeong, Chungcheongnam-do (Mon, Wed, Fri) / Taean, Chungcheongnam-do (Tues, Thu, Sat) *Delivery area: Boryeong Island Area (Hodo, Ocheon-myeon)
25. Gwanak 02-889-2090 [08763] 1547 Nambusunhwan-ro, Gwanak-gu, Seoul Business trip area Entire Gwanak-gu / Entire Dongjak-gu
26. Yeongdeungpo 02-2631-6585 [07213] 205 Dangsan-ro, Yeongdeungpo-gu, Seoul (Dangsan Station Harrington Tower) Business trip area Entire Yeongdeungpo-gu / Entire Geumcheon-gu
27. Chuncheon 033-252-3800 [24435] 2303 Yeongseo-ro, Chuncheon-si, Gangwon-do Business trip area Chuncheon / Gapyeong, Gyeonggi-do (Wednesday) / Hwacheon, Yanggu, Gangwon-do (Thursday) / Inje, Hongcheon, Gangwon-do (Friday)
28. Gyeongsan 053-817-2266 [38620] 244 Gyeongan-ro, Gyeongsan-si, Gyeongsangbuk-do Business trip area Gyeongsan / Part of Dong-gu / Part of Suseong-gu / Yeongcheon-si, Gyeongbuk (Tuesday, Friday) / Cheongdo-gun, Gyeongbuk (Thursday)
29. Seoincheon 032-565-1139 [22722] 347 Seogot-ro, Seo-gu, Incheon Business trip area Seo-gu/Jung-gu/Dong-gu/parts of Jung-gu – Unnam-dong, Unseo-dong, Unbuk-dong, Jungsan-dong *Delivery area: Muui-dong (island area), Jung-gu, Incheon / Ongjin-gun, Incheon
30. Yeosu 061-651-2797 [59696] 485 Jwasuyeong-ro, Yeosu-si, Jeollanam-do Business trip area Gwangyang / Yeosu-si (Monday to Friday) / Parts of Gwangyang-si, Jeollanam-do – Daap-myeon, Bonggang-myeon, Okryong-myeon, Jinsang-myeon, Jinwol-myeon *Delivery area: Yeosu Island area, Jeollanam-do / Jeollanam-do Parts of Yeosu – Samsan-myeon, Nam-myeon, Hwajeong-myeon (excluding Baekyari), Myodo-dong, Gyeongho-dong, Yeodong-ri, Yulchon-myeon
31. Bukbusan 051-507-9961 [48056] 19 Jaeban-ro, Haeundae-gu, Busan (Buil Car Maintenance) Business trip area Haeundae-gu / Suyeong-gu / Dongnae-gu (Anrak-dong) / Nam-gu (Daeyeon-dong, Yongho-dong) / Yeonje-gu (Yeonsan 1, 8, 9 dong) / Geumjeong-gu (Geumsa-dong, Seo-dong) / Yangsan-si, Gyeongnam / Busan