Today, we will tell you how to use the Kakao Bank Customer Center. These days, there are more and more easy ways to process transactions non-face-to-face rather than visiting in person.카카오뱅크 고객센터
In particular, in the case of Kakao Bank, most of them are operated so that it can be easily done non-face-to-face.
Kakao Bank Customer Center Site
(https://www.kakaobank.com/Help/Guide/Faq) Because each person’s situation is different, you can find the problem you are looking for and find a solution. You can especially use it when receiving foreign currency such as AdSense.
The customer service phone numbers of various Kakao Banks are as follows.
Customer Center: 1599-3333
Various accident reports: 1599-8888
Check the authenticity of Kakao Bank phone number: 1599-6774
Senior citizens only: 1599-8500
Overseas call: +82-2-6420-3333
Among the above phone numbers, the various accident reporting and Kakao Bank phone number authenticity verification phone numbers are available 24 hours a day, 365 days a year, and the rest are available from 09:00 to 18:00 on weekdays.
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Kakao Bank ARS usage guide
1. Kakao Bank Customer Center Staff Contact 1599-3333
Deposit consultation: No. 0-1
Loan consultation: No. 0-2
Card consultation: No. 0-3
App consultation: 0-4
Foreign exchange consultation: No. 0-5
Report loss of card: No. 1 – No. 1
Report loss of OTP: No. 1-2
Report loss of mobile phone: No. 1-3
2. Use Kakao Bank KakaoTalk consultation
Those who find it more convenient to chat rather than talk on the phone can also receive consultation through the KakaoTalk channel.
Kakao Bank phone number and consultation hours
In Korea, call 1599-1333. If you are overseas, you can call +82-2-6420-3333. For basic deposit/savings, card or app inquiries, consultation is available from 08:00 to 19:00. For more detailed information regarding Kakao Bank phone number, please visit the link I wrote below. (https://www.kakaobank.com/Help/Guide/Consultation)
Kakao Bank Customer Center Channel
Because problems are solved through a chatbot, you can use it any time, 365 days a year. However, there are definitely some parts that are inconvenient to use, so if you are not familiar with it, it is better to just resolve it through phone consultation.
And these days, I use KakaoTalk consultation a lot. You can solve your problem within 24 hours through chatbot counseling and talk counseling (connection to a counselor). Because we provide quick 1:1 feedback, you can use it more quickly. (https://www.kakaobank.com/Help/Guide/Hours) The link above lists hours for various consultations, not just KakaoTalk consultation. We hope there will be no disruption when using it.