If you are a Shinhan Card customer, smooth contact with the customer service center is essential. You may need quick and reliable support in a variety of situations, such as checking card usage history, reporting loss, or applying for disability. In this blog, we will announce various ways to contact Shinhan Card Customer Center and inform you of the fastest and most efficient contact method.
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Shinhan Card Customer Center
🧐 The carefully prepared table of contents is as follows:
Shinhan Card Customer Center answers all your questions straight away!
How to use Shinhan Card Customer Center, learn more
Shinhan Card Customer Center contact hours, holidays and 24/7
Shinhan Card Customer Center, 📞You can contact us this way other than by phone!
Shinhan Card Customer Center, friendly and quick response increases satisfaction!
Shinhan Card Customer Center will answer any questions you may have.
Shinhan Card Customer Center answers all your questions straight away!
When using Shinhan Card, various questions or doubts may arise. There is a Shinhan Card customer center that quickly and kindly answers all questions customers have, such as checking card payment details, benefit notifications, and loss approval. Shinhan Card Customer Center can be used safely and conveniently via phone, chat, and mobile app. By utilizing the customer center, which is open 24 hours a day, 365 days a year, you can contact us right away whenever and wherever you feel uncomfortable.
Our Frequently Asked Questions (FAQs) provide immediate answers to common inquiries, and for more complex or personal issues, our professional and experienced customer representatives will provide detailed explanations and solutions. Using the Shinhan Card mobile app, you can conveniently use a variety of services such as quick payment history inquiry, spending history analysis, and benefit information confirmation. Additionally, you can easily handle tasks such as reporting card loss, suspension of use, and balance inquiry through the customer center.
Learn more about how to use Shinhan Card Customer Center
How to use Shinhan Card Customer Center, learn more
How to Use Contact Us Hours of Use
Report lost/theft card (emergency) 1588-6500, 24 hours
Report loss/theft of card (general) 1588-5500 Weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Account-related contact: 1588-6600, weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Apply for a new card 1588-5600 Weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Application for additional card issuance 1588-5600 Weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Apply for card limit increase 1588-5600 Weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Request to change card regular payment date 1588-6600 Weekdays 0900 ~ 1800
Saturday 0900 ~ 1700
Contact using the Shinhan Card app Shinhan Card app messaging function 24 hours a day
Contact through online customer center Shinhan Card website > Customer center > Contact us 24 hours a day
Shinhan Card Customer Center Inquiry Hours: Holidays and 365 days a year
Shinhan Card Customer Center contact hours, holidays and 24/7
“According to a Shinhan Bank spokesperson, the Shinhan Card customer service center is open 24 hours a day, 7 days a week.”
Weekday contact hours: 9:00 AM – 11:00 PM
Weekends and Public Holidays Contact Hours 9:00 AM – 7:00 PM
Operating hours may change on some public holidays, and it is recommended to contact Shinhan Card’s official website or customer service center for more information. In addition, Shinhan Card customers can process simple transactions such as checking account information and checking balance 24/7 through Shinhan Automation Service (SATS).
In addition to calling Shinhan Card’s customer service center, you can also contact us like this:
Shinhan Card Customer Center, 📞You can contact us this way other than by phone!
As modern people increasingly rely on smartphones and digital channels, Shinhan Card Customer Center also communicates with customers through various channels. 📞We will let you know how you can contact Shinhan Card Customer Center other than by phone.
Mobile Applications You can use the customer center menu by downloading and logging in to the Shinhan Card mobile app. You can handle various tasks such as inquiries, changes, and applications right from the app.
Internet Banking Access the Shinhan Bank website (www.shinhan.com) and log in to find the Customer Center menu in the Internet Banking service. You can also handle account-related tasks, credit card issuance and cancellation, and damage reports through internet banking.
KakaoTalk Plus Friends You can add Shinhan Card KakaoTalk Plus friends to communicate with the customer center in real time in the chat room. You can easily check account information, apply, and change tasks.
You can contact our e-mail customer service center by e-mail. You can find the e-mail contact form on the customer center page of the Shinhan Card website (www.shinhan.com), fill it out, and send it.
Text Messages You can also contact us by sending text messages. If you send the word ‘Shinhan’ or ‘Shinhan Card’ as a text message to number 98000, you will be connected to Shinhan Card’s customer center.
Shinhan Card Customer Center Increases satisfaction with friendly and quick response
Shinhan Card Customer Center, friendly and quick response increases satisfaction!
Shinhan Card Customer Center is doing its best to improve customer satisfaction. We introduce questions frequently asked by our customers and answers from experts.
Q How can I contact Shinhan Card customer service?
A Shinhan Card Customer Center can be contacted through various channels, including 📞phone (1577-8000), KakaoTalk Plus Friends (‘Shinhan Card Customer Center’), and Shinhan Bank website (‘Customer Center’ > ‘Contact Information’).
Q When are the customer center operating hours?
A Telephone Customer Center: Weekdays 09:00~18:00, Saturdays 09:00~13:00 KakaoTalk Plus Friends, website inquiries: Available 24 hours a day
Q What should I do if my card is lost or stolen?
A If your card is lost or stolen, you must immediately contact Shinhan Card customer service and apply for card use restrictions. If it is an emergency, please call the Financial Center by phone (1577-8200), available 24 hours a day, 365 days a year.
Q I want to check my card payment details?
A You can check your card payment details by using the Shinhan Bank mobile banking app or website account inquiry service. You can also contact Shinhan Card Customer Center and tell them the details.
Q What is the attitude and speed of customer service response?
A Shinhan Card Customer Center prides itself on providing friendly and professional service to its customers. Our trained staff will quickly and accurately handle your issues. We do our best to keep waiting times to a minimum.