ADT Caps changed its name to SK Shielders in October 2021. With this change, it was merged outside of the company called SK Infosec. As a result, a company that integrates physical security and cyber security is born. However, this does not mean that the name ADT Caps will disappear. Even if the company name disappears, it remains as a brand and continues to appear in front of people.
Various problems may occur when using this service. Let’s take an example.
1) The video does not appear properly
2) Card or fingerprint recognition does not work properly
3) When security settings cannot be canceled
4) Detector does not work properly
In this case, you can easily report it on the ADT Caps Customer Center website.
1. ADT Caps Customer Center
ADT Caps is a professional security service operated by SK Shielders. The telephone customer service center can be reached at 1833-6400 from 9:00 to 18:00 on weekdays.
If you have a problem with the equipment used in your security system, please contact us immediately. For example, if fingerprint recognition does not work well or the sensor operates abnormally, it will cause great inconvenience in access, so you must report it immediately. Since surveillance equipment is made up of sensors and electronic products, exposed parts are prone to failure. At this time, travel expenses are free, so you don’t have to worry.
2. How to apply for consultation
You can request consultation directly by phone (1833-6400), but you can also receive professional consultation from a security expert. Since this is a security-related service, specialized consultation is available, so if you have such questions, professional consultation is helpful.
To receive a professional consultation, please enter your name and contact information at the bottom of the homepage below and click Reservation for Consultation.
Easy application for ADT Caps A/S
You can use it conveniently by clicking the link above. Once you enter, you will see the screen below.
Select the applicable item here. And when you click ‘Select’, an additional window will appear as shown below.
Company name and name here. And if you enter your contact information, you will be contacted quickly. However, if you feel uncomfortable making inquiries through the website, we recommend that you consult by phone.
Phone number: 1800-6400
Professional consultation is available by calling the phone number above. Through this contact information, you can sign up for new services or resolve various inquiries.