In this article, we will look at the BC Card customer service phone number. You can check the customer service phone number on the BC Card website. If you use the customer service link on the right side of the main screen of the BC Card website, you can see detailed information.
BC Card Customer Center Phone Number
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The BC Card Customer Center phone number is 1566 4000 or 1588-4000 for general consultation. When calling the customer service center, it is recommended to avoid the hours of 10:00 am to 2:00 pm on weekdays. This is the time when most people call to inquire, so if you call at this time, the waiting time may be longer. Please refer to it and use it.
BC Card general consultation inquiries are available by phone from 9 a.m. to 6 p.m. on weekdays. If you are contacting us from overseas, please call 02-950-8600 for guidance.
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The following is a table of phone numbers for each customer service center business. You can use the table below to check phone numbers and consultation times. To report the loss of your BC Card, you can report the loss 24 hours a day by calling 1588 4515.
BC Card provides not only phone consultation, but also chat consultation and email consultation, so if you are inconvenient or have difficulty making a phone call, you can make inquiries through chat or email. Or, if you want a phone consultation but are unable to contact them, you can use the phone reservation service and request that BC Card call you.
Next, we will briefly look at the ARS connection number for individual members. If you would like to check the payment amount, call 1588-4000 and press 1 to use payment related services. You can also use other services such as limit measures or cash advances over the phone. Please refer to the following table for detailed usage instructions when using the ARS service.
Guide to filing BC Card complaints
Let’s find out how to resolve any complaints regarding BC Card. In the case of personal limit adjustment or corporate membership limit adjustment, you can make a written request to the branch of the bank issuing the card. In case of lifting or deleting a transaction, you can receive guidance by calling the BC Card customer service phone number. In case of other complaints such as fraudulent use or unfair treatment of the card, please contact the respective complaint contact number.
BC Card travel service information phone number
BC Card also provides travel services. You can inquire about overseas travel consultations or domestic travel consultation reservations by phone. In this case, you can contact us at 1566-7979 to receive information related to BC Card travel.
Above, we looked at the BC Card customer service phone number and briefly looked at how you can contact them if you have any other inquiries.