These days, you can conveniently order products sold overseas from home through overseas direct purchase.
Since overseas delivery takes a long time, many people use DHL, which delivers quickly even though it is overseas delivery.
I will explain in detail how to check DHL delivery tracking and domestic consignment invoice number using the tracking number.
Order of the article
How to track DHL delivery
How to track consignment delivery after arrival in Korea
DHL customer center phone number
How to track DHL delivery
Track DHL delivery
You can check by accessing the DHL Express site below.
Go to DHL Express site
Enter DHL tracking number in the tracking on the bottom right
– The tracking number is a tracking number issued by DHL and is essential information for tracking product delivery.
DHL delivery tracking
Enter the tracking number and click the “Track” button
Check the delivery status and current location of the product
DHL delivery tracking
If you find it inconvenient to access the site every time to check or want to notify the recipient of the delivery status, you can use the “Delivery Notification” service.
You can receive notifications by delivery status using the “Delivery Notification” service.
Check detailed information after delivery tracking
To check detailed information, select “Update all cargo shipments” in the tracking results.
You can check the delivery location and movement history through detailed information.
In addition, if you install the DHL app, you can easily track DHL delivery on your mobile phone.
If you access the app and enter the tracking number, you can easily check the delivery status and current location of the product.
The tracking status is displayed 24~48 hours after the delivery tracking, and the status is usually displayed when the cargo arrives at the DHL facility.
You can check where your product is currently, when the expected arrival date is, and whether it has arrived safely.
How to track consignment delivery after domestic arrival
If the delivery area is not a DHL service area after DHL parcel delivery arrives in Korea from overseas, it will be consigned to a domestic courier.
After consignment, DHL delivery tracking is no longer possible on the site because the consignment courier and invoice number are not provided.
If you check the delivery status on the DHL homepage using the method explained above, you may see the message “It will be delivered through the consignment carrier, and signature confirmation is possible.”
DHL Delivery Tracking
From here, since it has been consigned to a domestic courier, no more delivery information will be provided, so you can find out the consignment courier and invoice number using the method below.
Go to the DHL homepage
Select “Use chat consultation” at the bottom right
DHL delivery tracking
Ask the chatbot counselor to tell you the invoice number
You can check the courier and invoice number by answering simple questions
Check the domestic delivery status with the information you have confirmed
DHL customer center phone number
If you have checked the DHL delivery status but are staying in one place for a long time and want to contact the customer center by phone, we will provide you with the DHL customer center phone number.
You can check the customer center phone number by accessing the customer service menu on the homepage, but we have organized it for your convenience, so please refer to it.
DHL phone number
Main number: +82 1588-0001
– For inquiries about private customers and small parcels and documents, air cargo under 30 kg
International Standard Parcel Service: +49 229 92 95 95 95
Global phone number
Air export cargo: +82 32 744 4455
Air import cargo: +82 32 744 4545
Sea export cargo: +82 22 600 5661
Sea import cargo: +82 51 603 1500
Main number: +82 2 2600 5500
Frequently asked questions
When I track my shipment, I get a message telling me to contact DHL.
This is because the tracking information is insufficient. Please contact our customer service center using the information in the text.
My shipment is going to a different place.
If the waybill is filled out correctly, it should be delivered properly. If you have any inquiries, please contact our customer center by referring to the contents of the text.