KB Securities Customer Center is your reliable companion at every moment of investment. We provide a variety of securities trading services, from stock orders to market price inquiries and public offering subscriptions, and support inquiry and processing services through customer center employee connection services and automated response systems (ARS).
You can contact us at 1588-6611 domestically and +82-2-782-7200 overseas. For free asset management consultation through the PRIME Center, you can call 1566-0055. This guide provides detailed and easy-to-understand explanations on how to use the KB Securities Customer Center and the services provided, ensuring that those interested in investing can utilize it.
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KB Securities Customer Center User Guide
Introduction to KB Securities Customer Center
As the people’s lifelong investment partner, KB Securities Customer Center provides professional services that meet the diverse needs of investors. The customer center strives to provide quick and accurate answers to all questions and requests regarding investments.
KB Securities Customer Center User Guide
professional counseling service
The customer center provides professional consultation on stocks, futures and options, investment, and financial products. If you call 1588-6611, an experienced counselor will kindly guide you. From overseas, you can call +82-2-782-7200, and for free asset management consultation through the PRIME Center, you can call 1566-0055.
Non-face-to-face account opening and management
KB Securities supports non-face-to-face account opening, allowing you to conveniently open and manage accounts anytime, anywhere. You can easily handle tasks such as ID registration, certificate issuance and reissue, and registration of certificates from other organizations online.
digital financial services
The customer center is also leading the way in digital financial services. We support your investment activities through HTS and MTS downloads and remote support services. Additionally, our Frequently Asked Questions (FAQ) section provides quick answers to common questions.
Customer-tailored service
KB Securities provides customized services that take into account the characteristics and needs of each customer. We provide age-specific services through a dedicated number for seniors, and the customer center is open from 08:00 to 18:00 on business days.
KB Securities Customer Center User Guide
KB Securities Customer Center is always by your side to ensure your successful investment journey. We hope that through this article, you will be able to use the services of KB Securities Customer Center more effectively. If you have any further questions, please contact customer service at any time.
KB Securities account opening and management
The process of opening and managing an account at KB Securities is designed with customer convenience as the top priority. You can choose from a variety of account types that fit your investment purpose and style, and we will guide you through the necessary procedures and preparations in detail for each step.
Non-face-to-face account opening
Opening an account non-face-to-face is simple and fast. You can apply through mobile or web. After verifying your identity, select the desired account type and enter the required information. After going through the identity verification process through video call and agreeing to the terms and conditions, account opening is completed.
KB Securities Customer Center User Guide
Open an account through a branch
Opening an account through a branch visit is the traditional method, and you can open an account through a face-to-face meeting with an agent. Simply prepare the necessary documents and apply in person at the branch. This method is available from 8:00 AM to 4:00 PM on business days.
KB Securities Customer Center User Guide
Opening an account through a bank
KB Securities has partnerships with various bank branches across the country, so you can open an account by visiting the bank. This method varies depending on the bank’s business hours, and you must check and prepare the necessary documents when you visit the bank.
KB Securities Customer Center User Guide
Open an online account
Online account opening can be done through the KB Securities website and is one of the fastest and most convenient methods. You can create an account directly on the website, by entering the necessary information and going through the verification process.
KB Securities account opening and management service provides a variety of options to make your investment experience smooth and efficient. The necessary preparations and procedures may differ depending on each method, so please refer to the KB Securities website or contact the customer center for more details.
KB Securities investment information and consultation
KB Securities provides a variety of information and professional consulting services to support customers’ investment decisions. These services are designed to help investors identify market trends and effectively manage their assets.
KB Securities Customer Center User Guide
Expert consultation service
KB Securities’ expert consulting service provides in-depth advice on stocks, futures and options, investment, and financial products. Experts connected through the customer center at 1588-6611 answer your questions and suggest customized investment strategies based on their expertise in each field.
PRIME Center Free Asset Management Consultation
At the PRIME Center, you can analyze your financial status and develop a plan for long-term asset growth through free asset management consultation. This service is available by calling 1566-0055, and we will help you construct a portfolio that suits your investment goals.
digital financial services
KB Securities quickly provides customers with the latest investment information through digital financial services. By downloading HTS and MTS, you can check real-time prices, execute orders, manage portfolios, etc., and solve technical problems through remote support services.
Provision of financial product information
KB Securities provides information on various financial products to help customers make investment choices. Customers can make more rational investment decisions through information such as fund ranking, rate of return, and set amount.
KB Securities’ investment information and consulting services provide reliable support for your investment success. We hope that you will actively utilize these services to improve your understanding of investments and manage your assets efficiently. If you have any further questions, please contact KB Securities Customer Center at any time.
KB Securities Customer Support Service
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KB Securities provides a variety of customer support services for your convenient investment activities. These services are designed to make your financial transactions easier and more comfortable.
Professional counselor service
KB Securities’ professional counselor service provides friendly and professional answers to all of your questions. You can connect through the customer center at 1588-6611, and for international orders, you can call 02-782-7200. Counselors are available from 08:00 to 18:00 on business days, and depending on your request, same-day processing is possible.
PRIME Center Free Asset Management Consultation
At the PRIME Center, you can analyze your financial status and develop a long-term asset growth plan through free asset management consultation. You can use this service by calling 1566-0055, and we will help you construct a portfolio that suits your investment goals.
Online helper (remote support service)
KB Securities’ online helper service is a service that remotely solves customers’ PC problems. This service resolves problems in real time through remote access with your consent and provides support for technical issues that arise while using HTS and MTS.
Frequently asked questions (FAQ) and financial product information
On the KB Securities website, you can answer general questions through the Frequently Asked Questions (FAQ) section and provide financial product information such as fund ranking, rate of return, and set amount. This allows you to make more rational investment decisions.
KB Securities’ customer support service provides a variety of options to make your investment experience smooth and efficient. We hope that you will actively utilize these services to improve your understanding of investments and manage your assets efficiently. If you have any further questions, please contact KB Securities Customer Center at any time.
KB Securities Customer Center is a reliable partner in your investment journey, providing a variety of services from non-face-to-face account opening to expert consultation. You can receive free asset management consultations from professional counselors and PRIME centers by calling 1588-6611 and 1566-0055, and get prompt support through the online assistant and FAQ section.
We hope that you will use this guide to make the most of KB Securities’ services, improve your understanding of investments, and manage your assets efficiently. If you have any questions at any time, please contact customer service for assistance.
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