Here is the Korean Air customer center phone number, customer service representative connection business hours. Korean Air is one of Korea’s representative airlines and is well-received overseas. Recently, as the COVID-19 situation stabilizes, travel demand is increasing again. As travel demand increases, there are many things to inquire about. If you have any inquiries about Korean Air, such as flight ticket reservations, reservation changes, refunds, Sky Pass, mileage, baggage, in-flight meals, in-flight duty-free items, or other questions, the fastest way is to call the Korean Air customer center. Below, we introduce the Korean Air customer center phone number, customer service representative connection business hours, etc.
Korean Air customer center phone number (service center)
The Korean Air customer center phone number is ☎1588-2001, ☎02-2656-2001. When calling from overseas, call ☎82-2-2656-2001. Korean Air customer center offers consultations in Korean, English, Japanese, and Chinese in all regions.
Korean Air Customer Center counselor connection business hours are different for domestic and international flights. Domestic flights are from 7:00 AM to 7:00 PM every day (Korean/English), and international flights are from 7:00 AM to 10:00 PM every day for Korean, 24 hours a day for English, 9:00 AM to 7:00 PM every day for Japanese (based on Japanese local time), and 8:00 AM to 7:00 PM every day for Chinese (based on Chinese local time). If you call a phone number in a country other than your current location, international call rates will be charged, so please keep this in mind when calling the customer center. Classification Contents
Korean Air Customer Center Phone Number (Service Center) ☎1588-2001
☎02-2656-2001
When calling from overseas ☎82-2-2656-2001
Language/Consultant Business Hours [Domestic]
Korean/English: Everyday 07:00-19:00
[International]
Korean: Everyday 07:00-22:00
English: Everyday 24 hours
Japanese: Everyday 09:00-19:00 (Based on Japanese local time)
Chinese: Everyday 08:00-19:00 (Based on Chinese local time)
Korean Air Customer Center Chatbot
If you are having trouble connecting due to a large number of calls to the Korean Air Customer Center, you can use the chatbot service. Korean Air operates a chatbot called ‘Daehan-ee’ for customer consultation. The Korean Air Chatbot can be used on the Korean Air homepage, mobile web, mobile app, and KakaoTalk. You can use the chatbot by clicking the chatbot icon at the bottom right of the main page on the Korean Air homepage, and you can use the Korean Air chatbot through KakaoTalk by entering “Korean Air chatbot” in the KakaoTalk search bar and clicking the “Talk to Chatbot” button.
The Korean Air chatbot is available 24 hours a day, 365 days a year. You can inquire about schedules, flight reservations, airport services, in-flight services, SkyPass, etc. through the Korean Air chatbot, Daehani. If the chatbot cannot answer a question, you can receive an answer by connecting to a chat counselor within the chatbot. The Korean Air chatbot counselor operating hours are 7:00 AM to 10:00 PM every day for international flights and 7:00 AM to 7:00 PM every day for domestic flights.
Korean Air Customer Center Phone Number
Korean Air Overseas Customer Center Phone Number (Overseas Service Center)
Korean Air operates customer centers available in each region. If you want to call the customer center in your area or connect to a separate local customer center of Korean Air, please check the phone number and available consultation times below. In particular, it is good for those in each region below to avoid having to use expensive international calls when booking Korean Air tickets by calling the local service center. Northeast Asia
Japan (81)
– Phone: 0570-05-2001, 06-6648-8201
– Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 a day
Chinese: 08:00-19:00 a day (based on Chinese local time)
Mainland China (86)
– Phone: 40065-88888, 0532-8378-7024
– Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 a day (based on Japanese local time)
Chinese: 08:00-19:00 a day
Hong Kong (852)
– Phone: 2366-2001
– Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 every day (based on Japanese local time)
Chinese (Mandarin): 08:00-19:00 every day (based on Chinese local time)
Cantonese: 09:00-13:00, 14:00-18:00 every weekday (13:00-14:00 break, excluding weekends/holidays)
Taiwan (886)
– Phone number: 02-2518-2200
– Language/Time
Korean/English: 24 hours every day
Japanese: 09:00-19:00 every day (based on Japanese local time)
Chinese: 08:30-12:00, 13:00-17:30 every weekday
(based on Taiwan local time, 12:00-13:00 lunch time, excluding weekends/holidays)
Southeast Asia/Southwest Asia Region
– Phone Number
Malaysia (60)* : 03-2030-0200
Myanmar (95)* : 094-0316-0762 (Local language service only)
Vietnam (84)* : (Hanoi) 024-3934-7247, (Ho Chi Minh City) 028-3824-2878
Singapore (65) : 6796-2001
India (91)* : 124-481-5588
Indonesia (62)* : 021-521-2180
Cambodia (855)* : 087-888-386
023-224-047/8/9 (Local language service only)
Thailand (66)* : 02-620-6900
Philippines (63)* : (Manila) 02-8789-3700, (Cebu) 032-494-7673
– Language/Time Korean/English: 24 hours daily
Japanese: 09:00-19:00 daily (based on Japan local time)
Chinese: 08:00-19:00 daily (based on China local time)
* Local language selection available
Local language service hours may vary depending on branch operating hours.
Americas
-Phone Numbers
US & Canada: 1-800-438-5000 (Toll Free)
Hearing and Speech Impaired Customer Support: 1-888-898-5525 (Text Telephone, Toll Free)
Brazil: 0800-3176670 (Toll Free)
Hearing and Speech Impaired Customer Support: 0800-7723645 (Text Telephone, Toll Free)
Other Americas: +1-213-484-1900
– Languages/Times
Korean/English: 24 hours a day
Japanese: 09:00-19:00 (Japan local time)
Chinese: 08:00-19:00 (China local time)
Europe
-Phone Numbers
Greece: 00800-4920-00847 (Toll Free)
Netherlands: 0800-382-8280 (free)
Norway: 800-620-12 (free)
Denmark: 80-400-223 (free)
Germany*: 0800-000-7482 (free)
Luxembourg: 800-40168 (free)
Austria*: 0800-943-623 (free)
Belgium*: 0800-58-287 (free)
Sweden: 020-120-3081 (free)
Switzerland*: 0800-140325 (free)
Spain*: 800-000-219 (free)
Slovakia: 0800-500-826 (free)
Ireland: 1-800-832-378 (free)
United Kingdom: 0800-0265-883 (free)
Italy*: 800-598-965 (free)
Czech Republic*: 800-701-548 (free)
Turkey (90): 312-900-1627
Portugal: 800-600-804 (free)
Poland: 800-149-971 (free)
France*: 0805-98-79-21 (free)
Finland: 0800-526-634 (free)
Hungary: 06-80-200-196 (free)
Other Europe: +33-1-5345-3177
– Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 (Japan local time) Standard)
Chinese: 08:00-19:00 every day (based on Chinese local time)
* Local language selection available
French/German/Italian/Spanish/Czech: 08:30-17:30 on weekdays (based on Central European Standard Time)
Oceania/Guam area
– Phone number
Guam: 1-888-396-1588 (toll-free)
New Zealand (64): 09-914-2000
Australia (61): 02-9262-6000
– Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 every day (based on Japanese local time)
Chinese: 08:00-19:00 every day (based on Chinese local time)
Russia/Mongolia/Central Asia area
– Phone number
Russia (7)*: (Moscow) 8-800-500-2510 (free), (Vladivostok) 8-4232-433-444
Mongolia (976)* : 11-31-1100, 11-31-7100 (local language service only)
Uzbekistan (998)* : 78-129-2001 (local language service only)
– Language/Time
Korean/English: 24 hours daily
Japanese: 09:00-19:00 daily (based on Japan local time)
Chinese: 08:00-19:00 daily (based on China local time)
* Local language selection available
Local language service hours may vary depending on the branch’s operating hours.
Middle East/Africa Region
– Phone Number
UAE: 800-017-8627 (Toll Free)
Israel: 180-940-1216 (Toll Free)
Egypt (20): 2-2576-4100
– Language/Time
Korean/English: 24 hours daily
Japanese: 09:00-19:00 daily (Japan local time)
Chinese: 08:00-19:00 daily (China local time)