Renault Samsung Motors Service Center is an officially certified service center of Renault Samsung Motors that provides a variety of services such as vehicle maintenance, repair, inspection, and parts replacement. By using the center, you can receive accurate diagnosis and quality service from experts, and you can be guaranteed genuine parts and quality from Renault Samsung Motors. You can also use a rental car for free, and you can even earn points and receive discount coupons. You can easily make a reservation and receive service at our service center, which operates over 100 branches, via the Internet or by phone.
Today, we will learn about reservation methods, maintenance, inspection, etc. through the Renault Samsung Motors Service Center.
index
1. Renault Samsung Motors Service Center Reservation Method and Precautions
1-1. online reservation
1-2. phone reservation
1-3. Precautions when reserving a service center
1-4. What to bring when visiting the service center
1-5. Service procedure
2. Renault Samsung Motors Service Center Advantages Disadvantages
3. Renault Samsung Motors Service Center benefits and reviews
3-1. Customer Satisfaction Survey Benefits
3-2. Service Center Reviews
4. Renault Samsung Motors Service Center phone number
5. Find Renault Samsung Motors Service Center stores nationwide
6. Renault Samsung Motors warranty extension service
1. Renault Samsung Motors Service Center Reservation Method and Precautions
To use the Renault Samsung Automobile Service Center, you must make a reservation online or by phone.
Find Renault Samsung Motors Service Center reservation phone number
Find Renault Samsung Motors Service Center reservation phone number
1-1. online reservation
Please select a service category on the Renault Samsung Motors website and make a reservation through the online maintenance reservation section.
When making a reservation, select the branch, date, time, and service type you want and make a reservation. Then, you can receive your reservation details by text or email.
Go to online maintenance reservation
1-2. phone reservation
If you call the service center, a representative will be happy to help you make a reservation. Just like making an online reservation, you can complete your reservation by telling us the location, date, time, and type of service you want. As expected, you will receive your reservation details and confirmation number via text message.
Telephone numbers are listed in paragraph 4 below.
1-3. Precautions when reserving a service center
Reservations can be made up to 3 days before the service use date.
Reservation cancellation or change is possible up to 1 day before the service use date.
When making a reservation, please provide accurate vehicle model name, license plate number, mileage, and contact information.
When making a reservation, you must clearly state the type of service you want and any additional requests.
When making a reservation, you must inform us in advance whether you would like to use a free rental vehicle. The number of free rental cars is limited, so you must make a reservation in advance.
1-4. What to bring when visiting the service center
When visiting the Renault Samsung Automobile Service Center, please prepare your vehicle registration, driver’s license, reservation confirmation number, and car keys.
1-5. Service procedure
Step 1: Visit the service center according to the reserved date and time.
Step 2: Present your reservation confirmation number and vehicle registration at the reception desk.
Our staff will check your reservation details and prepare a consent form and quotation for the service.
Afterwards, if you agree to the service agreement and quotation, you can sign and hand over your car keys.
Please wait for the service to be completed in the third stage waiting room. A staff member will contact you when the service is complete.
Please proceed with payment for the 4-step service details. After payment, you will receive a receipt and service statement.
The service statement details the type of service I received, how it was performed, cost, warranty period, etc.
Step 5: You can go home after receiving an explanation of the results of the service from the staff. Additionally, you can receive free car wash and interior cleaning services.
2. Renault Samsung Motors Service Center Advantages Disadvantages
Customers who use the Renault Samsung Motors Service Center feel the pros and cons of each experience and express them through customer satisfaction surveys. The advantages and disadvantages of service centers are as follows.
pros and cons
Accurate vehicle diagnosis and high-quality service through experts
Guarantee and quality assurance of genuine Renault Samsung Motors parts
Free car wash and interior cleaning service
Free rental vehicle available
In order to use services such as point accumulation, coupon discounts, and prize drawings, you must make a reservation.
Reservation changes or cancellations are limited.
The service cost is not cheaper than other service centers.
Service branches are limited to about 100 nationwide, and there may be no service center branches in some regions.
3. Renault Samsung Motors Service Center benefits and reviews
3-1. Customer Satisfaction Survey Benefits
We offer several benefits to you if you participate in a customer satisfaction survey after receiving our service.
Point accumulation: If you participate in the customer satisfaction survey, you will receive accumulated points worth 1,000 won, which can be used when purchasing products or using services on the Renault Samsung Motors website.
Coupon discount: If you participate in the customer satisfaction survey, we will give you a 10% discount coupon. This discount coupon can be used when using services at the Renault Samsung Automobile Service Center.
Prize drawing: If you participate in the customer satisfaction survey, we will give away various prizes through a monthly drawing. Here, driving passes, gift certificates, gift sets, etc. to experience Renault Samsung Motors’ popular models are provided.
3-2. Service Center Reviews
This is a review from an actual user who received vehicle inspection and performance improvement through a service center.
SM5 model owner A, QM3 model owner B
It underwent regular inspection at the Renault Samsung Automobile Service Center, and the entire process from application to receipt was smooth and friendly.
The expert explained the condition of the vehicle in detail and quickly replaced the necessary parts.
We also received free car washing and interior cleaning services.
After the service, I participated in a customer satisfaction survey and received accumulated points and discount coupons. Performance was improved at the Renault Samsung Automobile Service Center. Fuel efficiency has improved through engine tuning and handling improvements.
An expert explained the principles and effects of the vehicle in an easy-to-understand manner.
It was convenient to be able to use a free rental car.
I participated in a customer satisfaction survey, won a prize recommendation, and received a voucher to experience a popular model from Renault Samsung Motors.
4. Renault Samsung Motors Service Center phone number
For the convenience of our customers, we provide services in a variety of ways. Let’s find out how to contact customer service.
Find Renault Samsung Motors Service Center reservation phone number
Find Renault Samsung Motors Service Center reservation phone number
Consultation category Consultation time Consultation type
Angel Center Talk
Shortcuts
(Real-time consultation available) Weekdays: 9 a.m. to 6 p.m.
(Lunch time 12:00 PM – 1:00 PM)
Automatic response: 24-hour general consultation
Exhibition hall location, phone number, various events, advertisements, and media coverage
Purchase consultation
Vehicle information
Maintenance consultation
Maintenance reservations, self-maintenance tips, device usage instructions
emergency dispatch
Emergency dispatch service (phone only)
etc
Receiving various proposals
Email consultation
Please leave your inquiry email to webmaster@renaultkoreaM.com and you will receive a response.
Toll-free consultation phone number
080-300-3000 Weekdays, Saturdays, public holidays: 9 a.m. to 6 p.m.
Sunday:, Day of Myeongjeong: Closed
* Emergency dispatch service: 24-hour telephone consultation available
Easy Connect Call Center
080-339-3000 Weekdays, Saturdays, public holidays: 9 a.m. to 6 p.m.
Sundays and holidays: Closed General inquiries about vehicles equipped with Easy Connect
Easy Connect Serbit registration, activation/change processing and guidance
5. Find Renault Samsung Motors Service Center stores nationwide
Find Renault Samsung Motors Service Center reservation phone number
Find Renault Samsung Motors Service Center reservation phone number
Through the service network search category on the homepage, you can check service centers, designated parts dealers, and designated supplies dealers located across the country.
Select your vehicle model and select a region to find a service center in that region.
Additionally, by selecting a searched branch, you can check various information such as each branch’s phone number, address, electric vehicle maintenance level, commercial vehicle maintenance, business hours, and night-time stocking.
Find a service center near me
6. Renault Samsung Motors warranty extension service
Renault Samsung Motors provides a service called Happy Care Warranty Extension.
Find Renault Samsung Motors Service Center reservation phone number
Find Renault Samsung Motors Service Center reservation phone number
Happy Care Service is a product that extends basic warranty repair service for a certain period of time for new car purchasers. You can receive service by extending the warranty repair period up to 7 years/140,000 km.
Even if you have already purchased and driven a car, you can purchase an extended warranty product only if the car is within the standard warranty period (30 months/50,000 km).
The benefits of a vehicle with a warranty period remaining are so great that some people sell them as used cars when the warranty period has expired and buy new cars. I also experienced parts failure and was able to save several million won because the warranty period was still available.
This service is essential for those who meet the above conditions.
Learn about additional benefits of Happy Care warranty extension
So far, we have learned about the Renault Samsung Motors Service Center. We hope that everyone will enjoy new information and various benefits through this article.