Even if you use the bank’s website or app a lot, you often cannot solve the problem. In these situations, a quick call may be the fastest way to resolve the issue. In this article, we will learn more about Shinhan Bank’s customer center phone number, customer service hours, and how to connect to a representative.
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Shinhan Bank Customer Center Phone Number
Problems may occur when using various services such as transfers and remittances on the Shinhan Bank website or app. In this case, you can contact Shinhan Bank Customer Center to resolve the problem.
Shinhan Bank Customer Center phone number is as follows:
1599-8000 1577-8000 1544-8000
When calling from overseas, 82-2-3449-8000
For other foreign language services, call 1577-8380, and for sign language consultation, call 070-7947-9000 or 070-7947-9001.
Shinhan Bank Customer Center Operating Hours
Shinhan Bank Customer Center’s operating hours are from 09:00 to 18:00 on weekdays, excluding bank holidays.
Accident reports are available 24 hours a day, 365 days a year. Talk counseling is also available through the ‘Shinhan SOL’ app, so if you have difficulty connecting by phone, please use the Shinhan SOL app.
How to connect to a Shinhan Bank customer center agent
We will guide you on how to call the representative phone number of Shinhan Bank’s customer center and speak directly to a representative.
Shinhan Bank customer service center call connection👈
fast horse service
Call 1577-8000 and press ‘#’ → Dial 0 → Connect to a counselor
Other services
Call 1577-8000 and dial 6 → 0 → connect to a counselor.
Voice phishing and accident reporting
Call 1577-8000 and press ‘*’ → dial 0 → connect to a counselor
Shinhan Bank ARS number information
When you call Shinhan Bank Customer Center, you must dial the ARS number and select the desired consultation menu. Check the ARS service code below in case you miss the number because you are not paying attention.
Voice phishing and accident reporting (*)
Report loss of cash, debit card, bankbook, and seal * → 1
Cashier’s check report * → 2
Voice phishing damage consultation * → 4
Counselor connection * → 0
Quick speech service (#)
Transfer to Shinhan Bank # → 1
Transfer to another bank # → 2
Transaction history inquiry # → 3
Balance inquiry # → 4
Counselor Connection # → 0
Frequently Asked Questions
Q: What is the Shinhan Bank customer service phone number?
A: Shinhan Bank customer service phone numbers are 1599-8000, 1577-8000, and 1544-8000. If you are calling from overseas, please call 82-2-3449-8000.
Q: What are Shinhan Bank Customer Center operating hours?
A: Shinhan Bank Customer Center operating hours are from 09:00 to 18:00 on weekdays. Accident reports are available 24 hours a day, 365 days a year.
Q: How do I connect to a Shinhan Bank agent?
A: To call Shinhan Bank’s customer center representative phone number and connect directly with an agent, for quick call service, call 1577-8000, press ‘#’, then press 0.
For other services, call 1577-8000, then press 6, then 0. To report voice phishing and accidents, call 1577-8000, press ‘ * ‘, then press 0 to connect with a counselor.