Do you need to contact Temu Customer Center? We will tell you how to contact Temu Customer Center and how to check the delivery status of the product you ordered. We hope you can use Temu Customer Center easily and quickly. Check it out now!
1. Temu Customer Center
Temu Customer Center provides various services necessary for shopping as follows.
Help Item Content
Order Issues Purchase from TEMU, Payment, Find My Order, Change Order, Review, Personal Customs Code
Delivery and Delivery Delivery and Delivery Issues
Returns and Refunds Returns and Refunds
Products and Inventory Inventory, Size and Fit
My Account Management Account Basics, Login
Payment and Promotions Payment, TEMU Credit, Promotions
Security Security and Privacy Protection
Policies and Other Policies and Feedback and Collaboration Inquiries
Product Requests
2. How to Contact Temu Customer Center
To contact the customer center in Temu Shopping Mall, you can only contact them through mobile chat, website chat, or social media.
We do not support separate phone inquiries to the customer center.
You can access the Temu Customer Center homepage through the Temu Customer Center shortcut below.
Go to Temu Customer Center
2.1 Mobile Customer Center Inquiry
Click on Me at the bottom of the Temu app and click on the headset icon in the upper right corner to go to the Inquiry window.
Temu Customer Center Phone Number
Click the Inquiry button at the bottom.
Temu Customer Center Phone Number
The Temu Customer Center Inquiry window will appear, and if you ask a question in that window, the chatbot will automatically answer the question. If the chatbot has difficulty answering, you will be connected to a counselor to ask and answer your questions.
Temu Customer Center Phone Number
2.2 Temu PC Homepage Inquiry
This is how to contact the customer center on the Temu PC homepage.
If you click on the Customer Center and FAQ at the bottom of the homepage, the Inquiry button will appear, so click it.
Temu Customer Center Phone Number
When you click the Inquiry button, the Customer Center chat window will appear, and just like on mobile, the chatbot will answer your questions, and if the problem cannot be solved, you will be connected to a counselor.
Temu Customer Center Phone Number
3. Temu Customer Center Delivery Tracking Method
Temu can be tracked like a regular courier, but domestic delivery couriers are Hanjin Express, Post Office, Kyungdong, and CJ Daehan Transportation.
The Temu delivery tracking method is as follows.
Click on the order and account shown at the top of Temu, and a menu window will drop down. Click on My Order.
A delivery window will appear, and if you click on Tracking on the right, you can check detailed information about the product delivery tracking.
You can check domestic courier delivery tracking by searching for courier company delivery tracking in the Naver search bar and entering the waybill in the corresponding courier company delivery tracking field.
You can check Kyungdong courier by accessing the Kyungdong homepage and entering the waybill in the delivery tracking shown at the bottom.